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Self Service Portal
Easier way to create request, keep end users informed on ticket progress and approvals with automated notifications. Graphical reports for analysis and further proceedings
Auto Alert System
Agents are alerted when tickets are created or assigned and keep your end users informed every step of the way with notifications. Customized templates features also packed!
Data Archiving
Our System archives your old, unused data to improve your help desk performance. Easily search, access, and export archived data at any time within the system.